Ordering Questions

• How Long for Shipping?

  We Ship the Same Day

  You can expect your order as soon as 2-3 days.
  You will receive a shipping notification with tracking information.

• Is my Credit Card Safe?

  100% Secure Transaction - The Safest way to Make a Purchase

  Our Online store utilizes 256-bit encryption that encrypts your information on your computer.
  The encrypted transaction is validated by your bank directly.
  No private or sensitive information is captured, stored or seen within our systems ever.
  Your information is 100% secure and this is considered the safest possible way to use a credit card.

• What Payment Methods?

  We Accept All Major Credit Cards and PayPal

  The fastest and most secure way to order is online using a credit card or PayPal.

  

  You can also print out your invoice at checkout and mail it along with your payment
  in the form of a money order or personal check.
  Checks require a clearing period that can delay receipt of your order.

• Privacy Policies?

  Your Privacy is Important to Us Too

  Your private and confidential information is never sold or used for any purposes.
  Kegelmaster, Inc. does not send junk mail you must explicitly sign up for any email correspondence you wish to receive.
  Kegelmaster, Inc. does not have telemarketers and does not engage in telemarketing, nor disclose your telephone number to any 3rd party.
  You can receive special offers via email or newsletter by enrolling.

• Return Policies?

  100% Money Back Satisfaction Guarantee for Manufacturing Condition

  100% Guarantee that your order will arrive with all items in new and working condition.
  If your product arrives with a manufacturing defect that renders the product unusable you are eligible for
  a replacement or 100% Money Back for a return.
  NOTE: No return or refund will be granted for "used or opened" products that do not have
  manufacturing defects. For an item to be eligible for refund the item must be returned in original unused, unopened
  condition with original packaging and original factory safety wrapping intact, and in 100% resalable condition.
  For restrictions see the complete Return Policy in our store.