Kegelmaster Questions

Ordering Questions

  • How Long for Shipping?

    We Ship the Same Day

    You can expect your order as soon as 2-3 days.
    You will receive a shipping notification with tracking information.

  • Is my Credit Card Safe?

    100% Secure Transaction - The Safest way to Make a Purchase

    Our Online store utilizes 256-bit encryption that encrypts your information on your computer.
    The encrypted transaction is validated by your bank directly.
    No private or sensitive information is captured, stored or seen within our systems ever.
    Your information is 100% secure and this is considered the safest possible way to use a credit card.

  • What Payment Methods?

    We Accept All Major Credit Cards and PayPal

    The fastest and most secure way to order is online using a credit card or PayPal.

    Accepted Payment Methods

    You can also print out your invoice at checkout and mail it along with your payment
    in the form of a money order or personal check.
    Checks require a clearing period that can delay receipt of your order.

  • Privacy Policies?

    Your Privacy is Important to Us Too

    Your private and confidential information is never sold or used for any purposes.
    Kegelmaster, Inc. does not send junk mail you must explicitly sign up for any email correspondence you wish to receive.
    Kegelmaster, Inc. does not have telemarketers and does not engage in telemarketing, nor disclose your telephone number to any 3rd party.
    You can receive special offers via email or newsletter by enrolling.

  • Return Policies?

    100% Money Back Satisfaction Guarantee for Manufacturing Condition

    100% Guarantee that your order will arrive with all items in new and working condition.
    If your product arrives with a manufacturing defect that renders the product unusable you are eligible for
    a replacement or 100% Money Back for a return.
    NOTE: No return or refund will be granted for "used or opened" products that do not have
    manufacturing defects. For an item to be eligible for refund the item must be returned in original unused, unopened
    condition with original packaging and original factory safety wrapping intact, and in 100% resalable condition.
    For restrictions see the complete Return Policy in our store.

Buy With Confidence

  • FREE Shipping & Handling
  • Fast Express Delivery Options
  • 100% Guaranteed Delivery
  • 100% Guaranteed Billing Security
  • 100% Lifetime Warranty
  • 100% Discreet Billing & Shipping
  • Guaranteed Lowest Prices

Accepted Payment Methods

We ship U.S. Postal Service

 
Home > Shipping Address Change Request
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Shipping Address Change Request

If you need to correct a mistake in a Shipping Address of an order that was recently submitted and has not yet been shipped submit the form below.
See disclaimers below »

For Other issues or to contact us [ Click Help » ]














 

Shipping Disclaimer / Shipping Address Update Disclaimer

Submitting this Shipping Address Change Request or otherwise contacting customer support does NOT guarantee that your order Shipping Address will be changed.

If your order has already been submitted and accepted by the shipping provider WE WILL NOT be able to update your Shipping Address. You must contact the shipping provider and provide the tracking number on your Shipping Confirmation email.

If you also provided an incorrect email address you can request a tracking number by contacting tracking@kegelmasters.com

We do our best to provide the highest level of customer service and delivery of merchandise, however, once a package has been shipped we are unable to modify the destination Shipping Address.

Kegelmaster, Inc. Kegelmaster Direct and kegelmasters.com only guarantees receipt of merchandise to the Shipping Address as entered on the original order.

Kegelmaster, Inc. Kegelmaster Direct and kegelmasters.com is not responsible for merchandise where the Shipping Address was submitted incorrectly.

Please ensure that you submit your Shipping Address correctly. If your Shipping Address was submitted incorrectly on your original order you may not be entitled to a refund or replacement.

If your merchandise is returned to us as undeliverable to the Shipping Address submitted, we will attempt to contact you for updated Shipping information.

 
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Note: Any and all information included on this website is provided for educational purposes only and is not intended to be a substitute for professional medical advice. Always consult your doctor, physician, a gynecologist, uro-gynecologist or other medical professional regarding the applicability of any information on this site with respect to your specific symptoms or medical conditions.

Vaginal pain or bleeding during sexual intercourse can be a symptom of a more serious medical condition. If you are experiencing pain during sexual intercourse you should discuss this with your doctor, physician, a gynecologist, uro-gynecologist or other medical professional. You should not engage in sexual activity with or without a device that causes excessive vaginal pain or bleeding. Use of some vaginal products including Kegel exercisers, vibrators, vaginal stimulators and other vaginal toys may cause some spotting (vaginal bleeding) but should not cause excessive pain or excessive vaginal bleeding.

For more information on the topic of vaginal pain and bleeding during sexual intercourse and other medical conditions associated with vaginal pain, bleeding and painful sexual intercourse click here; Reduce Pain During Sexual Intercourse and Vaginal Penetration ».

As with any medical device, If you have questions concerning your specific medical condition and whether or not the Kegelmaster may be right for you; You must first check with your doctor, physician, a gynecologist, uro-gynecologist or other medical professional prior to use.

Copyright © 2001- 2009 Kegelmasters.com™, All rights reserved.
Kegelmaster™ and Kegelmaster logos are registered trademarks of Kegelmaster, Inc.
in the United States and other countries.