Shipping Address Change Request
If you need to correct a mistake in a Shipping Address of an order that was recently submitted and has not yet been shipped submit the form below.
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Shipping Disclaimer / Shipping Address Update Disclaimer
Submitting this Shipping Address Change Request or otherwise contacting customer support does NOT guarantee that your order Shipping Address will be changed.
If your order has already been submitted and accepted by the shipping provider WE WILL NOT be able to update your Shipping Address. You must contact the shipping provider and provide the tracking number on your Shipping Confirmation email.
If you also provided an incorrect email address you can request a tracking number by contacting email@example.com
We do our best to provide the highest level of customer service and delivery of merchandise, however, once a package has been shipped we are unable to modify the destination Shipping Address.
Kegelmaster, Inc. Kegelmaster Direct and kegelmasters.com only guarantees receipt of merchandise to the Shipping Address as entered on the original order.
Kegelmaster, Inc. Kegelmaster Direct and kegelmasters.com is not responsible for merchandise where the Shipping Address was submitted incorrectly.
Please ensure that you submit your Shipping Address correctly. If your Shipping Address was submitted incorrectly on your original order you may not be entitled to a refund or replacement.
If your merchandise is returned to us as undeliverable to the Shipping Address submitted, we will attempt to contact you for updated Shipping information.